Privacy Policy – Krivaya

Krivaya (“we,” “us,” or “our”) is committed to protecting the privacy of all individuals who visit our website or use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable Indian laws, including the Information Technology Act, 2000 and rules thereunder.

📋 Information We Collect

We may collect the following personal information:

• Full name

• Contact details (phone number, email address)

• Postal address (for service location)

• Payment details (handled securely via third-party gateways)

• Messages or service notes submitted through forms

🎯 Purpose of Collection

We use your information:

• To confirm and deliver bookings or purchases

• To respond to inquiries or support requests

• To improve our services and website

• For customer engagement and updates (with consent)

🔒 Data Security

We use appropriate technical and organizational measures to secure your data. Payment information is processed securely via compliant payment gateways (e.g., Razorpay, Instamojo).

🤝 Sharing of Information

We do not sell, rent, or share your data with third parties, except:

• Payment gateway partners for transaction processing

• Legal authorities if required by law

🧑‍💻 Your Rights

You can request:

• Access or correction of your data

• Deletion of personal information (subject to regulatory obligations)

📬 For any privacy concerns, write to: contact@krivaya.com